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Networking Learn to link several devices, such as computers, workstations, printers and more for the purpose of sharing resources.


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Old 08-06-2006, 09:43 AM   #1
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how do you clean the arp cache??

Im not sure if I posted this in the right place but im new to this fourm and still not sure where to post. Anyways I have a problem when I try to connect to the internet it tells me that i need to clear my arp cache i have already done this through the command prompt and when i check it it says that its empty but it still doesnt help it still says that I need to clean my arp cache sometime when i go on the internet it just stalls and shuts of randomly i think that it might be someone posining my arp but im not sure so if anyone can help me it would be greatly appreciated.
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Old 08-06-2006, 05:28 PM   #2
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specs, can you tell us the exact error message you are receiving when your systems tells you that you need to clean your ARP cache?

The ARP cache is a table which keeps track of mappings between the MAC addresses used on the Data Link Layer and IP addresses used on the Network Layer.

If you are interested in learning more, please refer to What is ARP? and What is the ARP Cache?

Steps to Clean Your ARP Cache under Microsoft Windows

Click the <Start> button.
Click <Run>.
Type in "cmd" and press <RETURN>.

In the command shell which opens, type in "netsh interface ip delete arpcache" and press <RETURN>.

Your results should look like this:

Code:
C:\>netsh interface ip delete arpcache
 Ok.
Next Steps if Simply Cleaning Your ARP Cache Fails

Occasionally, cleaning your ARP cache will fail because Microsoft Windows has managed to configure itself as a router.

To workaround this bug in Microsoft Windows:

Click the <Start> button
Click the <Control Panel> button
Switch to "Classic View" if you are in "Category View"
Click <Administrative Tools>
Click <Computer Management>
Double-click <Services and Applications>
Double-click <Services>
Scroll down to <Routing and Remote Services>
Double-click <Routing and Remote Services>
Examine the "Startup Type"
The options are "Automatic", "Manual", and "Disabled"
Set the "Startup Type" to "Disabled"
Click the <OK> button

Now, clear your arp cache again. It should work this time with no error messages.
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Old 08-08-2006, 09:35 AM   #3
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sorry but that didnt work I tryed going going on routing and remote access and appying to but everytime i try to connect to the internet it still says that same message "Windows could not finish repairing the problem because the following actions cannot be complete: Clearing the ARP cache

For assistance, conact the person who manages your network"

i try to clean the arp cache manualy and do what you suggested but it still has that problem is there anything else that I can do?
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Old 08-08-2006, 10:10 AM   #4
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ok the message stopped popping up after i restarted the computer but is the internet suppose to be choppy afterwards it keeps saying that my connection strength is low and then stalls out or maybe now it might be my wireless router but it works with a direct connection with my xboxlive works well though it seems to either be a problem with my router or rather with widows and the prblem did start after i got rid of some spyware and malware with a program called ewido.
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Old 08-08-2006, 11:41 AM   #5
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Quote:
Originally Posted by specs
I tryed going going on routing and remote access and appying...
Where you able to successfully set Routing and Remote Services to Disabled?

Can you check to make sure?

Quote:
Originally Posted by specs
it keeps saying that my connection strength is low and then stalls out or maybe now it might be my wireless router but it works with a direct connection with my xboxlive works well though it seems to either be a problem with my router or rather with widows
Wireless connection issues are, thankfully, unrelated to ARP cache issues.

Those are a whole different topic. :lol:

Quote:
Originally Posted by specs
and the prblem did start after i got rid of some spyware and malware with a program called ewido.
What malware cleaning tools are you currently using? I would do a run-through of the system with both Spybot Search & Destroy and AdAware.
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Old 08-09-2006, 10:30 AM   #6
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thanks alot for the help. after the arpwas fixed i found out that it was also the modem/wireless router that had a really bad signal strength but aleast now I know whats wrong thanks again for the help.
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