CSB: Complete Billing Solution with integrated CallShop Billing
We are proud to introduce CSB: a powerful stand-alone program that makes it easy for you to set up, manage, and create billing for your prepaid calling cards or call shop.
CSB allows you to bill casual users by taking payment either before they make a call (prepaid) or after (postpaid). With prepaid billing a customer is provided with a predefined credit limit; the connection ends automatically when the balance reaches zero. With postpaid billing the charges can be added to a bill to be paid later.
You know your customers. CSB helps you provide the services they want. Adjusting your prices and designing special rate packages based on your sales and traffic is easy. Our unique one-step rate setting and included PIN generator make it simple to create multiple rate profiles to respond to market demand and offer sales and special limited-time offers. You can create calling cards in batches of from one to one million cards.
In response to anti-terrorism legislation in many countries that requires call shops to maintain client records, we've added a new Client ID feature that makes registering your call shop customers simple. When you add a new client, the CallShop Billing platform automatically generates a random Client ID. Just enter the client's name and address and an optional ID number according to your own system. The client list is searchable by all of these variables. This is useful for verifying the identity of a caller and in case the client has forgotten his Client ID. CSB automatically maintains the call data now required by new anti-terrorism laws.
CSB implements Radius/AAA protocol for real-time Authentication, Authorization and Accounting and provides highly reliable and secure Call Data Records. Our program supports end-device manufacturers' extendable dictionaries.
Unlike other software on the market, CSB enables you to modify dial codes.
CSB supports multi-language IVR.
CSB makes it easier than ever to monitor your call shop business. The easy-to-use Completion Report feature provides real-time ASR and ACD data, according to the destination country and caller parameters of your choice. Track calls by destination or by individual user. You designate the time period to be included and how the information should be sorted. The Minutes per Minute Report enables you to view how many minutes of traffic your call shop is generating at various times of the day. The Top Destination Report enables you to see which destination is drawing the most traffic on any given day.
Your customers will enjoy the competitive rates you can offer through VoIP, while experiencing the same quality telephony they are accustomed to. They will appreciate the special promotional offers you can provide for their favorite destinations.
Your cashiers will find it easy to operate the booths, monitor the call shop, and provide invoices upon request.
We've taken the headaches out of managing your billing, so you can focus on your primary concern: your customers.
Visit our site and download our FREE DEMO VERSION today:
www.callexchange.net
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