| Virtual Phone Number & auto-attendant software
Hello everyone.
I am not a big expert in all that telephony tech stuff; usually I have the idea, but don’t know how to implement it. And that is the case right now.
I need help with the following.
I have some applications and databases sitting on the remote host server. I want people to be able to call to the regular phone number and with the help of auto-attendant go through some menu choices and eventually enter some sequence of numbers that should be stored in any form on the server.
Choice 1: Virtual Phone Number. Since I cannot physically plug a phone line to my host server, I could use something like SkypeIn Virtual Number. That way people would call directly to the server and deal with the auto-attendant application.
But SkypeIn is only a beta version, and not yet reliable, is there any alternative to SkypeIn, with no hardware installation or phone line required?
Can you suggest any good auto-attendant software that can receive the phone call, give a choice of key selection, and store when asked the sequence of entered digits. Voice mail would be nice, but not essential.
Choice 2: More complicated scheme is to use a service of Toll-free number providers, with all the auto-attendant already set up, but now the question is how to deliver the saved sequence of numbers to the host server. E-mail is an option, but usually providers can send an email only with the phone number calling, does anyone know a Toll-free number provider with an option of sending an email with required information punched in by the person calling?
But of course Choice 1 is preferred.
Any help would be appreciated.
Greg | 
Linear Mode
